The Hellenic Authority for Higher Education (HAHE) has the mission of ensuring high quality in higher education.
To carry out its mission and achieve its goals, HAHE implements a specific Quality Policy, summarized as follows:
ΗΑΗΕ is committed in creating and maintaining an internal quality assurance system and the availability of the necessary resources as well as the implementation of the necessary measures to achieve the promotion of its mission and vision for the high quality of Higher Education, as specified in its strategic plan.
The purpose of the internal quality assurance system of HAHE is the design, organization, implementation, monitoring, and improvement of standards, procedures, criteria, and indicators suitable for the accreditation of the quality of Internal Quality Assurance Systems and the Study Programs of the country’s universities.
The standards, procedures, and criteria issued by HAHE are in line with national legislation and the European Standards and Guidelines of the European Higher Education Area (ESG 2015).
HAHE monitors and improves the quality of its operations through commonly defined processes, procedures, and systems included in the relevant quality manual. The quality manual includes the following 10 processes: quality policy, resource management, quality targeting, template development and revision, external quality assurance organization, measurement, analysis and improvement, communication with institutions, disclosure of information, progress monitoring activities and continuous improvement, organization of external quality assurance, and the certification of HAHE.
HAHE collects and analyzes data and information from the implementation of quality assurance activities in universities, based on which it may proceed to systemic decisions that improve standards, criteria, and procedures.
The goals set in its strategic plan, as well as within its action plan, are a point of reference for all the Authority’s operations. In addition, the Authority sets measurable and objective goals for quality. These objectives are established and evaluated in terms of their degree of achievement in the context of the review of the internal quality assurance system.
As part of its systemic review, the Authority is constantly reviewing and improving the features of its services, as much as possible, as well as the effectiveness of the relevant processes.
The members of the Supreme Council, the Evaluation and Certification Council, as well as the Scientific and Administrative Service contribute to the achievement of the Authority’s objectives and are responsible for the performance and results of their work.
HAHE guarantees the transparency of all its activities by establishing accounting mechanisms, the adoption of the Code of Conduct, and the development of a culture of quality.
HAHE is subject to periodic external evaluation every five years, in accordance with the European Standards and Guidelines of the European Higher Education Area (ESG 2015). This evaluation decides its subsequent retainment of ENQA membership status and its inclusion in the European Quality Assurance Register for Higher Education (EQAR).
The above quality policy is communicated and considered known to all interested parties and is practiced by all the Authority’s staff.